Air168's Six Pillars of Data Protection
The core principles that guide how we handle every piece of information you entrust to us
High-Grade Data Encryption
All personal and financial information transmitted between your device and air168's servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia and worldwide.
No Personal Data Sales
Air168 has never and will never sell, rent, or trade members' personal information to any third party for marketing purposes. Your data belongs to you — we only use it for purposes you have consented to.
Full Control in Your Hands
You have the full right to access, correct, amend, or request deletion of your personal data at any time through your account settings or by contacting the air168 support team directly.
Secure Data Storage
All member data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and 24/7 security monitoring. Physical access to our data centres is strictly restricted and monitored at all times.
Minimum Data Collection
Air168 only collects information that is strictly necessary to provide our services. We do not collect excessive data or data that is not directly relevant to platform operations and legal compliance requirements.
Immediate Breach Notification
In the event of any security incident affecting your personal data, air168 is committed to notifying you within 72 hours and taking immediate steps to contain and remediate the situation.
1Information We Collect
Air168 collects your personal information through several means — directly when you register an account, make a transaction, or contact our support; and automatically through tracking technology while you use our platform.
The categories of information we collect include:
| Data Category | Examples of Information | Requirement |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number | Required (KYC) |
| Contact Information | Email address, phone number, residential address | Required |
| Financial Data | Bank account number, bank name, transaction records | Required (payment) |
| Technical Data | IP address, browser type, operating system, device | Automatic |
| Usage Data | Game records, betting history, session duration | Automatic |
| Verification Documents | MyKad copy, bank statement, verification selfie | Required (advanced KYC) |
2How We Use Your Data
Personal information you provide to air168 is used responsibly and only for legitimate purposes. The following are the primary purposes for which your data is used:
- Account Management: To register, verify, and manage your air168 account, including all required KYC processes.
- Transaction Processing: To securely and accurately process deposits, withdrawals, and all financial transactions.
- Service Delivery: To give you seamless access to all games and features on the air168 platform.
- Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, or any other illegal activities.
- Legal Compliance: To meet applicable regulatory compliance and legal requirements.
- Service Communications: To send important notices related to your account, transactions, security updates, and changes to our terms.
- Platform Enhancement: To analyse usage patterns and continuously improve the overall user experience.
- Customer Support: To provide effective assistance whenever you contact the air168 support team.
3Sharing Information with Third Parties
Air168 does not sell, transfer, or disclose your personal information to third parties for marketing or commercial purposes. However, there are limited situations where your data may be shared:
- Payment Service Providers: Required information is shared with trusted payment processors to facilitate your deposit and withdrawal transactions.
- Game Software Providers: Minimum technical data is shared with licensed game providers to ensure game integrity.
- Legal Authorities: We will disclose required information when mandated by court order, official investigation, or legitimate regulatory compliance requirements.
- Identity Verification Services: KYC information is shared with licensed identity verification service providers for compliance purposes only.
All third parties who receive your data are bound by strict data protection agreements and are not permitted to use that information for any purpose other than what has been specified.
4Cookies & Tracking Technologies
Air168 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.
Types of cookies we use:
- Essential Cookies: Required for core platform functions such as login, session management, and account security. These cookies cannot be disabled.
- Performance Cookies: Collecting information about how you use the platform to help us improve site performance and usability.
- Functional Cookies: Saving your preferences such as language, time zone, and display settings to provide a more personalised experience.
- Analytics Cookies: Help us understand aggregate traffic patterns and user behaviour for platform improvement purposes.
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and user experience of the air168 platform.
5Data Security
Protecting your personal information is a responsibility we take very seriously. air168 implements a comprehensive range of technical and organisational security measures to ensure your data remains protected at all times.
The security measures we employ include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
- Encryption of personal data stored in databases using AES-256 algorithms.
- Two-factor authentication (2FA) available for all member accounts.
- Real-time security monitoring and threat detection 24 hours a day, 7 days a week.
- Strict internal access controls — only authorized personnel can access personal data, and only for legitimate purposes.
- Regular security audits conducted by independent third-party experts.
- A tested incident response plan to ensure swift action in the event of any security breach.
6Your Rights as a Data Subject
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by air168:
Right of Access
Request a copy of the personal information we hold about you at any time.
Right to Rectification
Request corrections to any inaccurate or incomplete information in your account.
Right to Erasure
Request the deletion of your personal data under certain circumstances, subject to our legal obligations.
Right to Object
Object to the processing of your personal data for specific purposes, including direct marketing.
Right to Data Portability
Request your data in a machine-readable format for transfer to another service provider.
Right to Restrict Processing
Request that we restrict the processing of your data in certain situations while a dispute is being resolved.
7Data Storage & Deletion
Air168 retains your personal information for as long as your account is active and for as long as it is needed for the purposes stated in this privacy policy. Retention periods vary by data type:
- Active Account Data: Retained for as long as your account is active and for the required period after account closure for audit purposes.
- Financial Transaction Records: Retained for a minimum of 7 years in compliance with Malaysia's financial compliance legal requirements.
- KYC Documents: Retained for 5 years after the business relationship ends, in accordance with anti-money laundering legal requirements.
- Communication Logs: Retained for 2 years for dispute resolution and service improvement purposes.
- Technical Log Data: Retained for 90 days and then automatically deleted.
Once the designated retention period expires, your data will be securely deleted or fully anonymised so it can no longer be linked to you. Our deletion process meets industry security standards.
8Children's Privacy
The air168 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18.
Should we discover that personal information has been collected from an individual under the age of 18 without adequate age verification, we will take immediate steps to:
- Immediately terminating the account in question.
- Permanently deleting all related personal information from our systems.
- Returning any remaining funds to the original payment method, subject to verification.
9Amendments to the Privacy Policy
Air168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we handle personal data.
When we make significant changes to this policy, we will:
- Publishing the updated version on the air168.fun website with a clear effective date.
- Sending email notifications to all registered members informing them of important amendments.
- Displaying a prominent notice on the platform for at least 14 days before the amendment takes effect.
Continued use of the air168 platform after the effective date of any amendment constitutes your acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your account before the effective date.
10Contact Us About Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how air168 handles your personal data, our privacy team is ready to assist.
You can reach us through the following channels:
- Live Chat: Available 24/7 on the air168 platform — the fastest way to get an immediate response.
- Email: Send privacy-related inquiries to our team via the official email address listed at the bottom of the website.
- Response Time: We are committed to responding to all privacy-related inquiries within 3 business days and resolving cases within 14 business days.
Your Data Is Safe. Your Gaming Is Secured.
Air168 protects your privacy at every step. Register today and enjoy a safe, fair, and exciting online gaming experience alongside millions of members across Malaysia.